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THE CREDIT UNION WILL OPEN AT 9:00 AM EST ON MONDAY, MAY 4TH. AS OF MONDAY, MORNING ATM AND DEBIT CARD LIMITS RETURN TO NORMAL.

Telephone Banking

Telephone Banking

It'sMe24/7 Telephone Banking is a voice response system that allows you to communicate with the Credit Union via the sounds from a touch-tone telephone 24 hours a day, 7 days a week.  In a few easy steps you can access your LM Federal Credit Union accounts whether you’re at home, work, or away on travel.  You may check on account history and information, get deposit and loan balances, perform transfers and loan payments, request check withdrawals, and get year to date tax information. There is no fee charged for the use of Telephone Banking.

Getting Started
First-time user: Call 1-833-495-7570

  • Enter your member number.
  • Enter your temporary pin (last four digits of the primary account holder’s social security number).
  • You will then be prompted to enter a new PIN, enter a new PIN, and press #.
  • Confirm your new PIN.
  • Select menu options:
  1. Account inquiries, including balances and recent transactions.
  2. Funds transfer.
  3. Hear current rates or calculate estimated loan payments.
  4. Change your PIN.
  5. Change to a different member number.
  6. Other CU Services-including locations and hours.
  7. Repeat this menu.
  8. End call.
  9. CU Talk Tutorial (press* to exit the tutorial and return to the main menu).

Telephone Banking Features:

  • You must enroll the first time you call, your PIN is not the same for Online Banking
  • Immediate posting of account transactions
  • Account history is always current
  • Support for Spanish members
  • Options for detailed account information
  • There are no fees for the use of the new Telephone Banking system.

Transferring to a Different Account Number
If you wish to transfer funds between different account numbers with Telephone Banking, please contact the Credit Union. A transfer form will be completed designating the accounts that you wish to transfer funds to and from. Listen to the system instructions on how to proceed.

Restricting Account Access
If you wish to have Telephone Banking access blocked for your LM Federal Credit Union accounts, please contact a Member Service Representative.

When Transactions are Posted
All Telephone Banking transactions are immediately posted to your accounts. Telephone Banking account transaction history is always up to date. Your account statement will reflect any transactions made through Telephone Banking.

Please contact a Member Service Representative if you have any questions.

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