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President's Message - March 19, 2020

LM Federal Credit Union – Coronavirus Response

 

As you may know, the COVID-19 (coronavirus) disease has now reached Baltimore County. LMFCU wishes to keep both members and employees safe. We are following the guidance from the Centers for Disease Control (CDC) and Maryland state officials, to help prevent the spread of COVID-19.

Therefore we have temporarily closed our office lobby to the public effective Thursday, March 19th.

We will remain fully staffed, so please feel free to call us to arrange an in person meeting if you feel as though your needs can’t be met remotely.

During the lobby closing, the following are available to service your needs.

  • Drive-thru Service: Monday through Thursday, 9 a.m. to 6:00 p.m., and Fridays, 9 a.m. to 7 p.m.
  • Online and Mobile Banking to check balances, transfer funds, view account history and deposit checks via a mobile device.
  • Internet Bill Pay to pay bills and transfer funds to accounts at other financial institutions.
  • Online loan application to quickly apply for any LMFCU loan.
  • Complete your loan using a secure e-signature. Loans are disbursed through the office or by Federal Express.
  • Online deposit account application to apply for membership, checking and other deposit accounts.
  • ATMs to make cash deposits and withdrawals. If you are not near the LMFCU ATM, you may access the Co-op network’s no-surcharge ATM’s.
  • Telephone Banking allows you to check balances, transfer funds and hear account history. Call (410) 687-5240 or (800) 410-0501 and select option 1.
  • Member Service Center Speak to a Member Service Representative directly by calling (410) 687-5240 or (800) 410-0501 and select option 0. Service is available Monday through Thursday, 9 a.m. to 6 p.m., and Fridays, 9 a.m. to 7 p.m.
  • Night Envelope Depository Located at our front entrance, to deposit checks and cash (see the tray below the envelope slot).

If you find yourself financially impacted by the coronavirus/COVID-19, we are here to help. Click here to learn more about our Emergency Assistance Program.

Facilities staff have secured additional wipes/cleaning supplies for our office so that staff have supplies necessary to wipe down work areas and keep them clean. We have also increased the frequency of our office cleaning service.

LM Federal has disaster recovery plans in place for these situations and we are following the procedures. Critical systems and staff that are essential to our day-to-day operations are setup to operate remotely and securely in the event that our office is closed.

We are asking staff that if they, or an immediate household member, receives direct notice from the CDC regarding exposure, to contact LM Federal management as soon as possible so that we may take any precautions needed.

Staff have been notified that if they have participated in high risk travel activities in the last two weeks or are scheduled for high risk travel to report this travel to LM Federal management to work through precautions as needed.

Stay up-to-date on the most recent changes with COVID-19.

This situation is constantly evolving, and we are committed to keeping our members, employees and other parties up-to-date with the latest information.
You can also stay informed on the current information for health and safety guidelines and how the COVID-19 may impact you:

WHO - WORLD HEALTH ORGANIZATION

CDC - CENTER FOR DISEASE CONTROL

Beware of Scams

During times of heightened fear and confusion, scammers are looking to take advantage of these situations. Their goal is to gain access to your accounts and steal sensitive information.
Look out for deceptive emails, texts, and phone calls that may look like they are coming from reputable companies, charities, or government agencies such as the CDC and WHO. Learn more on how to be aware of the different types of fraud so you can help protect your personal and financial information.

Please know that we continue to monitor the situation daily so that we can be proactive in our response.  Rest assured, our goal is to keep everyone as safe as we can.

You can contact LM Federal Credit Union by phone at 800-410-0501 or by email at email@lmfcu.org.

Mark Bold
LMFCU President

Career & Volunteer Openings

Volunteer Opportunities Available

None at this time.

Employment Opportunities

None at this time.