Why Is It Different?
 

• Not-for-profit financial institution owned and operated by its members. A traditional bank is typically owned by stockholders, not the bank’s customers.
• Accounts federally insured up to $250,000 by the National Credit Union Administration (NCUA)
• Typically better rates on savings and loans compared to the local “for profit” banks.
• Provide members with superior member service
• Usually charge lower account fees

Better Member Service Examples:

• A member who typically does not overdraft their checking account has an overdraft - we call the member to verify the item is authorized and to provide an opportunity to deposit funds to cover the overdraft.
• Loan requests are typically approved within an hour or by the morning of the next business day.
• Typically no waiting when you call or visit the office: Our member service objective is to immediately help our members.