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FBI Sees Rise in Online Shopping Scams

An increasing number of victims are being directed to fraudulent websites via social media platforms and popular online search engines.

METHODS
According to complaints received by the FBI, an increasing number of victims have not received items they purchased from websites offering low prices on items such as gym equipment, small appliances, tools and furniture. Victims reported they were led to these websites via ads on social media platforms or while searching for specific items on online search engines’ “shopping” pages. Victims purchased items from these websites because prices were consistently lower than those offered by other online retail stores. Complainants indicated the following:

  • Disposable face masks shipped from China were received regardless of what was ordered.
  • Payment was made using an online money transfer service.
  • The retail websites provided valid but unassociated U.S. addresses and telephone numbers under a “Contact Us” link, misleading victims to believe the retailer was located within the U.S.
  • Many of the websites used content copied from legitimate sites; in addition, the same unassociated addresses and telephone numbers were listed for multiple retailers.

Additional information

 

5/7/20