Jump to main content

Telephone Banking

Touch Tone Teller

Touch Tone Teller is our voice response system that allows you to communicate with the Credit Union via a touch-tone telephone 24 hours a day, 7 days a week. Touch Tone Teller transactions made by 2:00 p.m. EST Monday through Friday will be posted to your account that day. Transactions made after 2:00 p.m. will be posted the next business morning.

  • Select and maintain your own personal identification number (PIN)
  • Access the system by calling our regular telephone number (select option #1)
  • Account balances and information on all deposit and loan accounts
  • Inquire on recent account activity including checks paid, deposits and withdrawals
  • Request a mailed check ($2,500 maximum) and MoneyMover account withdrawals
  • Transfer funds between your savings, checking and money market accounts or to your loan
  • Request an advance from your Rediline loan
  • Current and prior year savings and loan interest paid year-to-date
  • Re-order checks
  • Call up to 20 times a month free of charge*

* Fee varies depending on your Membership Rewards level.

Member Contact Center

Member Service Telephone Hours: Toll Free 800-410-0501
Monday - Thursday: 9:00 a.m. to 6:00 p.m. EST
Friday: 9:00 a.m. to 7:00 p.m. EST

Lobby Hours:
Monday - Thursday: 10:00 a.m. - 5:00 p.m.
Friday: 10:00 a.m. - 7:00 p.m.

We are closed on Saturdays, Sundays and all Federal holidays.

The office typically closes early on Christmas Eve and New Year’s Eve.

Report Lost or Stolen ATM or VISA Check Card

  • During Regular Business Hours: (410) 687-5240 or (800) 410-0501
  • Nights, Weekends & Holidays: (888) 241-2510
  • Outside of the United States call collect: (909) 941-1398